Information We Collect

Personal Information

When you create an account or use our services, we collect information that helps us provide personalized budget planning tools:

• Name, email address, and contact information
• Financial goals and budget categories you create
• Income and expense data you input into our planning tools
• Payment information for subscription services (processed securely through third-party providers)
• Communication preferences and customer support interactions

Technical Information

We automatically collect certain technical data to improve our platform's performance:

• IP address, browser type, and device information
• Usage patterns, feature preferences, and session duration
• Error logs and performance metrics
• Cookies and similar tracking technologies for authentication and preferences

How We Use Your Information

Your financial data powers our multi-year planning algorithms, but we're very specific about how we use it:

We never sell your financial data to third parties or use it for advertising purposes outside our platform.

Data Storage and Security

Your financial information deserves the highest level of protection. Here's how we safeguard your data:

Encryption and Access Controls

• All data encrypted in transit using TLS 1.3 and at rest using AES-256
• Multi-factor authentication required for all employee access
• Regular security audits and penetration testing
• Zero-knowledge architecture for your most sensitive financial details

Data Location and Compliance

Our primary servers are located in secure facilities with 24/7 monitoring. For Vietnamese users, we maintain data processing capabilities that comply with Vietnam's Personal Data Protection Decree and Cybersecurity Law.

Your Privacy Rights

You have complete control over your financial data. Under both international privacy standards and Vietnamese data protection laws, you can:

Access and Control

• Download a complete copy of your data in standard formats
• Correct any inaccurate information in your account
• Delete specific data categories or your entire account
• Restrict processing for specific purposes
• Transfer your data to another financial planning service

Communication Preferences

You can modify how we communicate with you at any time through your account settings or by contacting our support team. This includes opting out of promotional emails while maintaining essential account notifications.

Third-Party Services and Data Sharing

We work with carefully selected partners to provide our services, but we never compromise your privacy:

Service Providers We Use

• Payment processors for subscription billing (they never store your financial planning data)
• Cloud infrastructure providers with strict data processing agreements
• Email service providers for account notifications (limited to communication data only)
• Analytics providers using anonymized usage data

When We May Share Information

We only share your information in these limited circumstances:

• With your explicit consent for specific integrations you choose
• When required by Vietnamese law or legal processes
• To protect our users' safety or prevent fraud
• In the unlikely event of a business merger (with 30-day notice to users)

We never sell, rent, or trade your personal information to third parties for marketing purposes.

International Data Transfers

As a financial planning platform serving users globally, we sometimes need to transfer data across borders:

Transfer Safeguards

• All international transfers use standard contractual clauses approved by data protection authorities
• Vietnamese user data receives additional protections under local cybersecurity requirements
• We maintain data processing records and impact assessments for all cross-border activities
• Users can request local data processing where technically feasible

If you have concerns about international data transfers, please contact our privacy team to discuss your specific requirements.

Children's Privacy

NetDriftScriptly is designed for adults making financial planning decisions. We do not knowingly collect personal information from anyone under 18 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll delete any such information from our systems.

For Vietnamese users, we comply with local regulations regarding minors' data protection and require parental consent for users under 16.

Cookie Policy and Tracking

We use cookies and similar technologies to enhance your experience with our platform:

Types of Cookies We Use

• Essential cookies for login authentication and security
• Preference cookies to remember your settings and dashboard layout
• Analytics cookies to understand how users interact with our planning tools
• Performance cookies to optimize loading times and feature responsiveness

You can control cookie preferences through your browser settings or our cookie preference center. Note that disabling essential cookies may limit platform functionality.

Data Breach Notification

While we work hard to prevent security incidents, we're prepared to respond quickly if they occur:

Our Response Process

• Immediate containment and assessment of any security incident
• Notification to relevant Vietnamese authorities within 72 hours when required
• Direct notification to affected users within 72 hours of discovery
• Detailed explanation of what happened, what data was involved, and steps we're taking
• Free credit monitoring or identity protection services if financial data is compromised

We believe in transparent communication during any security event and will provide regular updates until the situation is fully resolved.

Policy Updates

We may update this privacy policy to reflect changes in our practices, legal requirements, or platform features. Here's how we handle updates:

Notification Process

• Email notification to all users 30 days before significant changes take effect
• In-platform notifications highlighting what's changing and why
• Version history available so you can see exactly what changed
• Option to download previous versions of this policy

Continued use of our platform after policy updates indicates acceptance of the changes. If you disagree with updates, you can close your account and request data deletion.